Question 1

1: How do I know what product will look best in my home?

Accepted Answer

We understand you want to see which product will suit your home. This is why we have a large range of samples that you can see when you book a free measure and quote.
 
Otherwise we have images on our webiste, but keep in mind photos or samples displayed on a computer or mobile screen are not an accurate represenation of how they will look in real life.

Question 2

2: Can you install blinds on my windows?

Accepted Answer

We have a team of experienced blind installers that work with all types of windows, timber, concrete, gyprock, aluminium and more. Thus, we can install blinds onto almost any window or door.

Question 3

3: Will you help if I need to fix and service custom blinds and curtains?

Accepted Answer

Yes, we can fix and repair your custom blinds and curtains purchased by us. All our products and services are covered under our warranty.

Question 4

4: Do you have a showroom?

Accepted Answer

We operate as a mobile showroom, which we keep a large range of samples. This is included in our free measure, quote & consultation.

Question 5

5: Can I select the design and fabric of my choice?

Accepted Answer

Yes, you are free to choose the design and fabric of your choice and we are happy to design custom blinds according to your needs.

Question 6

6: Are all the designs for blinds available at Real Blinds?

Accepted Answer

We keep uploading new designs in our catalog to make sure you get the best out of it. If you don’t find an ideal style and colour of your blind or curtain, then you can contact us and we will be happy to find what you are looking for.

Question 7

7: How do I estimate the cost of blind installation with Real Blinds?

Accepted Answer

The process of estimating the cost of blind installation is quite simple. You just need to pick the right product, measure the size, and call us. We will surely provide you the right quote.

Question 8

8: Are the colors and design of custom blinds accurate?

Accepted Answer

Of course, we provide you the desired product. In fact, we do our best to make sure you get the right product delivered home.

Question 9

9: Are your products new? Do you sell secondhand products?

Accepted Answer

We only sell Brand New products to make sure you get exactly what you pay and shop for.

Question 10

10: Will I receive technical help for blind installation?

Accepted Answer

Of course, yes! If you purchased blinds from Real Blinds we are happy to provide basic information to perform the installation work. If you are having second throughts we are happy to provide our expert installation services.

Question 11

11: Do you charge to estimate the cost of blind installation?

Accepted Answer

Absolutely, not! We do provide reliable consultation services and help you estimate the cost of blind installation with no extra costs or hidden fee.

Question 12

12: Do your blinds and curtains have a warranty?

Accepted Answer

Yes! Our custom Roller Blinds have a 5-year warranty; curtains are covered for 2 years, motors have a 12-month warranty, and Venetians and Verticals have 3-year (36-month) warranties. We have further details about warranty on our T&C's page.

Question 13

13: Can I install your products myself or should I have to call professionals for it?

Accepted Answer

Of course, it seems great to seek assistance from professionals when it comes to blind installation, as they know better than you do about the installation process. If in doubt call a professional.

Question 14

14: How do I measure my window for blinds?

Accepted Answer

When it comes to blind installation, you need to measure your window’s size. To evaluate the right measurement, contact our professionals and they will provide you the best guidance.
Otherwise here is our own free complete guide to measuring for blinds.
https://www.realblinds.com.au/post/measure

Question 15

15: Is there any shade that can maintain the view of my house while controlling heat during the afternoon, as my house has a great view?"

Accepted Answer

Yes, we will provide you the right product that helps you control heat while maintaining the view of your house. Contact us today and get instant help.

Question 16

16: How long does it take to install blinds in my home?

Accepted Answer

We are known for delivering timely and affordable blind installation services. The estimate time required for blind installation depends on your needs and the area you want to cover. To get an accurate quote on time and cost, contact our experts.

Question 17

17: How do I need to clean the blinds?

Accepted Answer

We suggest not washing or drying clean the blinds for lasting results. You can use the brush head of a vacuum cleaner to remove the dust. You can also use soapy water to wipe off the stains.
Here is an article we have written regaing cleaning blinds.
https://www.realblinds.com.au/post/how-to-clean-your-roller-blinds

Question 18

18: How long will it take to get my products?

Accepted Answer

We offer a 1-5 supply and installation in Sydney and Melbourne. Product Pick ups on the Northern Beaches of Sydney or North Melbourne. If you have any urgent orders contact us now.

Question 19

19: Do you guarantee the quality of blinds?

Accepted Answer

Yes! We promise to deliver you the best products, as we do our best to maintain the quality standards you expect from us.

Question 20

20. What is a light filter blind?

Accepted Answer

This is a blind that lets in ambient light, but is 100% privacy. This is ideal for living areas that have a privacy issue. The difference between Light Filter Blinds and View Screen Blinds is you cannot see through view screen blinds so at night time when the light source reverses they still have total privacy.

Question 21

21: Who will do the installation?

Accepted Answer

Our trained and professional blind installers will come to your place and provide you expertise to get a quality blind install superior to most handymen, builders or husbands can acheive.

Question 22

22: What is the payment process?

Accepted Answer

At the moment we are keeping payments to bank transfers and cash payments. We are entitled to a 50% deposit before works are undertaken. Once the works are complete we will send you an invoice.

Question 23

23: Which is the blind you can see through?

Accepted Answer

This is the View Screen Blind, which is also refered to as a Sun Screen Blind, it is transparent during the day, but 100% private from the outside. Please not this effect reverses at night time when the light source has switched.

Question 24

24: Can i motorise my existing blinds?

Accepted Answer

Yes, you sure can. There are hardwired and rechargeable options. Contact us for further details.

Question 25

25: Are your blind motors compatible with smart devices?

Accepted Answer

The short awsner is No. We most commonly sell rechargeable motors, which work with a remote only. All our motorised options are of the highest quality with 36 month Warranties. As soon as this changes our site will be updated.

Question 26

26: Do you have a curtain alteration service?

Accepted Answer

Yes, we surley do! contact us and we will be happy to assist you to get your curtains hemmed to the correct size.

Question 27

27: Do your installation services cover all Sydney and Melbourne

Accepted Answer

Yes. We are also happy to supply blinds aswell.

Question 28

28: Do you manufacture your own blinds?

Accepted Answer

Yes, we do. We have a workshop in North Narrabeen, which we are producing our roller blinds and curtain products.
 
We have quality suppliers for Venetians, Veritcals, Blind Motors and more.

Question 29

29: What is the best blind?

Accepted Answer

Every job is different, so the best blind solutions car vary. Although, from someone who is experienced with blinds my personal opinion is large expansed motorised double roller blinds with a metal pelmet.

Real Blinds FAQ